Here are some steps to help you troubleshoot and fix Windows installation crashes during updates:
Basic Troubleshooting Steps
- Restart your computer: This is the simplest solution, but it can also resolve many issues.
- Disable any recently installed software or drivers: Check for any new software or driver installations that may be interfering with your system.
- Update Windows Update: Ensure your operating system and all updates are up to date. You can check for updates through Settings > Update & Security > View update history.
Advanced Troubleshooting Steps
- Run the built-in System File Checker (SFC) tool:
– Open Command Prompt as Administrator.
– Type sfc /scannow and press Enter.
– If there are any issues, the tool will scan and repair the corrupted system files.
- Update Windows Update for Troubleshooting:
– Go to Settings > Update & Security > Troubleshoot > Troubleshoot now.
– Select “Additional troubleshooters.”
– Choose the option related to your issue (e.g., Disk Space, Internet Connection).
– Follow the instructions.
- Reinstall Windows:
– If none of the above steps work, you may need to reinstall Windows.
- Run a System Restore:
– Go to Settings > Update & Security > Recovery > Get started with repair now.
– Choose a restore point from which to restore your system.
Driver and Software Issues
- Update drivers: Check for any outdated or corrupted drivers, especially graphics, sound, or network drivers.
- Disable any recently installed software or drivers: Try disabling any new software or drivers that may be interfering with your system.
- Uninstall recently installed programs: Uninstall any programs that you suspect might be causing the issue.
System File Checker (SFC)
- Run SFC to check and repair corrupted system files:
sfc /scannow
Additional Tips
– Regularly update your operating system, drivers, and software.
– Use an antivirus software to protect against malware and viruses that can cause crashes.
– Consider running a disk cleanup to free up space on your hard drive.
If none of these steps resolve the issue, you may want to seek further assistance from Microsoft support or visit their website for more detailed troubleshooting guides.